App / Slots
go888 collects only the information needed to run your account, process transactions through bKash, Nagad, and Bank Transfer, and keep your activity secure. This policy sets out exactly what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the credentials you set. When you make a deposit or withdrawal using bKash, Nagad, or Bank Transfer, we record the transaction reference and amount against your account wallet so the ledger stays accurate and verifiable by you at any time. We also collect device and session data automatically: your browser type, the pages you visit, timestamps, and IP address. This helps us identify unusual access patterns and protect your account from unauthorised use. We do not collect more data than the account flow requires. Cookies are used to keep your session active and to remember your preferences between visits. You can manage cookie behaviour through your browser settings; switching off non-essential cookies does not disable your account or block deposits. Data we hold is kept for as long as your account remains open, plus any period required by applicable regulations in eligible regions. After that retention window closes, we delete or anonymise records in line with our internal schedule. We do not sell your data to third parties. Any sharing is limited to service providers who help us operate the platform — payment processors, fraud-detection services, and infrastructure partners — under contractual obligations that mirror our own standards.
Transaction references from bKash deposits and withdrawals are stored against your account wallet record for your review.
Nagad transfer details are recorded in your ledger with timestamps so you can cross-check them against your own Nagad statement.
Bank Transfer entries carry reference numbers you can match to your bank statement directly from the transaction history in your account.
This privacy policy applies to every part of the go888 platform that you interact with directly — account registration, login, wallet activity, and lobby use. It does not govern third-party sites that may be linked from our pages, and it does not extend to services you access independently outside our domain. Scope is defined by what data flows through our systems; anything processed entirely by an external provider falls under that provider's own policy.
All data collected during registration, login, and session activity falls within this policy. This includes credentials, device identifiers, and session timestamps recorded while you navigate the platform.
Deposits and withdrawals processed through bKash, Nagad, and Bank Transfer generate records held in your account wallet. Those records are covered here. The payment provider's own data handling sits outside our scope.
Lobby interaction data — pages visited, game categories opened, time on page — is collected through our analytics layer. This data is aggregated and used to improve navigation, not to build individual profiles for sale.
Links or embedded tools from third parties operate under their own privacy terms. We do not control how those parties handle data once you leave our domain or interact directly with their interface.
You have practical options available to you at any time. You can request a copy of the personal data we hold on your account by contacting our support team through the published channel on our site — we will confirm receipt and respond within a reasonable period, subject to the requirements of applicable law in eligible regions. If any detail on your account is incorrect — a misspelled name, an outdated contact number — you can update it directly in your account settings or ask support to correct it on your behalf. You can also ask us to explain how a specific piece of data is used, or to delete data that is no longer necessary for your account to function, where no legal retention obligation applies. Requests of this kind are handled individually; we do not apply bulk deletions that could affect your wallet history or active session records. If you have a concern about how your data has been handled, the right route is to raise it with support first so we can address it directly before any escalation.
Your transaction history and account details are visible in the signed-in account area. For a full data export, contact support with your registered details.
Name, contact number, and linked payment identifiers can be updated in account settings. For changes that require verification, support will walk you through the steps shown in your account.
If you are unsure how a specific data point is being used, send a written query to our support team. Responses address the specific data point you asked about, not a generic policy summary.
For deletion requests or concerns about data retention, open a support conversation and state your request clearly. We handle these on a case-by-case basis against the retention rules for your account type.
If you have a question about how your data is handled, or want to exercise any of the choices described in this policy, the routes below are the ones to use. We handle policy questions through the same support channels as account queries — there is no separate privacy desk. State clearly that your question relates to your personal data so the team can route it correctly.
Open the chat widget from any page while signed in. State that your query is about your account data and the team will direct it appropriately.
Send your data request or policy question to the support email address published on our contact page. Include your registered account identifier so we can locate your records.
The Help section inside your signed-in account lists current support routes and any published response guidance. Check there first for the most current contact details.
We apply access controls, encryption in transit, and session management to limit who can reach your account data and when. Internal access to personal data is restricted to staff who need it to operate or support the platform. We review these controls as part of our regular operational checks rather than on a fixed public schedule.
Session cookies keep you logged in during active use. Analytics cookies are non-essential and can be disabled through your browser without affecting your account. We do not use cookies to track you across sites outside our domain.
Your login credentials are stored using hashing methods standard in the industry. We do not store your bKash, Nagad, or Bank Transfer passwords — only the transaction references your payment provider passes to us.
We keep your account records for as long as your account is active and for any additional period required under applicable regulations for eligible regions. Once that window closes, records are deleted or anonymised.
To request a correction, deletion, or data export, contact support through the routes listed on this page. Requests are processed individually against your account's current status and applicable retention rules.
Questions we hear from account holders about how their data is handled, what choices they have, and how to get in touch.
We collect the name, contact details, and credentials you enter during registration. Once you transact, we record wallet activity references — bKash, Nagad, or Bank Transfer entries — against your account. Device and session data is also collected automatically to protect your account from unauthorised access.
Your transaction history and core account details are visible in the signed-in account area at any time. For a full export of everything we hold, contact support through live chat or the published support email with your registered account identifier and a clear data access request.
We share data only with the service providers who operate parts of the platform — payment processors, fraud-detection services, and infrastructure partners. Each operates under contractual obligations that require them to handle your data in line with our standards. We do not sell personal data.
We retain records for the period your account is active, plus any additional time required by applicable regulations in eligible regions. Once both conditions are met, we delete or anonymise the records. The exact retention period depends on regulatory requirements applicable to your region.
Most details — contact number, display preferences — can be updated directly in account settings while signed in. For changes that require identity verification, open a support conversation and follow the steps the team shows you in your account. We aim to process verified corrections promptly.
It covers the transaction records we hold on our side — reference numbers, amounts, timestamps in your wallet ledger. How bKash or Nagad handle the data on their own systems is governed by their respective privacy policies, not by ours. Access and eligibility depend on your local law and eligible regions.